Three of our games have a time limit of 60 minutes. One has a time limit of 75 minutes.

Apart from that, you should expect:

• A brief instructional and onboarding period when you arrive, and
• A brief debriefing period when you’re done (including a free team photo inside the game)

Every team is different and some will finish much faster than others, while some will not finish within the given time limits. We can not guarantee how long you will be in the game.

The owners of Clue IQ, Steven & Lisa, are escape room enthusiasts themselves, having played over 500 games all over the country. Steven is also on the board of directors for ERGO an international organization dedicated to developing and maintaining best practices in the immersive entertainment industry. In summary, we care about escape rooms, a lot. We pride ourselves on having created escape games that are among the most immersive, adrenaline-filled adventure games you will ever play.

Our games are custom-built from the ground up and include a large variety of puzzles featuring a number of mechanical and technological secrets. We offer some of the most technologically advanced games in the region, that are filled with magical moments. We also work very hard to make sure our games are engaging and logical. We make constant updates and improvements to every game to make sure it is always delivering the best experience possible for our guests.

You can even check out our game rooms before you buy tickets. For example, take a look at our Excalibur room. We pride ourselves on the quality of our games and do not hide behind stock images. We show you the real thing.

Finally, all our bookings are private by default, you will never have to share your special day with a stranger, here at Clue IQ!

Our games are designed to be challenging with adults in mind. Typically children under 12 may start to struggle with some of the puzzles, but they can absolutely still participate, remember it is a TEAM game.

Further, we do not charge for children under 6 years old but it is important to note these games are not appropriate for them and they are not playgrounds. Young children must be closely supervised at ALL times. If you do not believe you will be able to do this, it is best to play without them. This is for their safety and to ensure nothing is damaged. If they are not being supervised we will ask an adult from your party to remove them from the game. There will be no refunds in these instances.

Any groups with players aged 12 and under must have an adult participating in the game.

You can cancel your game for any reason, with 48+ hours notice. We will email you store credit, to the same e-mail used to make the reservation, as a digital voucher for the amount you already paid which will be valid for 6 months. Alternatively, you can reschedule your game to a new date or time, but we still require 48+ hours’ notice to do so. Within 48 hours you may reschedule a booking for a $50 fee.

All sales are final and there are no refunds.

The East All Saints St garage is right across the street at 125 East All Saints Street. The garage is regularly $1/hr but is free on Sundays from 8 AM to 2 PM*

We are located at the corner of East All Saints St and S Carroll St, there are lots of meters for street parking along both of these streets. The meters are free after 5 pm Monday–Saturday and all day Sunday.*

There is limited parking available at the lot attached to our building. You are welcome to park in the spaces that have Clue IQ signs., these spaces are double stacked so 2 vehicles can park one behind the other. If your party brings multiple vehicles, please be considerate and park behind each other. If these spaces are full you will need to use the garage or street parking.  If there are already vehicles in these spots that are not part of your group, do not park behind them.

*Details about hours and pricing of garage and metered parking are accurate to the best of our ability but we can not guarantee these details. Please follow all instructions at the garage or meters themselves, as it will supersede this information.

NO.

We have proudly always offered private gaming experiences since opening in 2017. You will never have to share your special day at Clue IQ with strangers!