Frequently Asked Questions
Looking for driving directions? Worried about age limits? Want to know when our gift cards expire? Search among our FAQ’s and you may find your question(s) answered!
You Asked, We Answered
Our study of escape room design revealed that locking players inside can lead to feelings of being trapped. It crosses the line from thrilling to scary.
We designed our escape rooms to ensure a thrilling and enjoyable experience for you. We don’t want to cause fear and panic among our players.
So, the door will always remain open, and you can freely step out of the escape room at any point if you would like to.
We pride ourselves on having created escape games that are among the most immersive.
Our games include a large variety of puzzles featuring a number of mechanical and technological secrets. Ours are the most technologically advanced games in the region.
You can check out our game rooms before you buy tickets. For example, take a look at our Excalibur room. You can also look through our social media for more real pictures from inside our rooms.
Finally, all our bookings are private by default, and you will never have to share your special day with a stranger, here at Clue IQ!
No, they are fun.
We recognize there’s a line between thrilling and scary. We designed our escape rooms keeping in mind they’re escape rooms, NOT haunted houses.
What you should expect at Clue IQ is an adrenaline-filled adventure filled with excitement.
All of our escape room bookings are strictly private.
You will never have to share your special day at Clue IQ with strangers!
Three of our games have a time limit of 60 minutes. One has a time limit of 75 minutes.
Apart from that, you should expect:
- A brief instructional and onboarding period when you arrive, and
- A brief debriefing period when you’re done (including a free team photo inside the game)
Every team takes its own time to finish their escape game.
Each game will always have a Game Guide assigned who has been expertly trained to be able to help you.
Plus, we have built the process for interacting with the game master into the game environment. You won’t need to carry walkie-talkies or have an employee enter the room. We try to create a system for being able to get help that fits within the theme of each unique game.
Finally, we do NOT limit the number of hints you can ask for, unlike most other escape rooms. We want you to play the way you see fit, and most importantly have FUN along the way.
Absolutely! At no point in the game will you need to use your phone (or anything else you may have with you) and it will not be any help to you. We recommend keeping them in your pocket to avoid distractions but we understand people have jobs, babysitters, and other important things going on that they might need to be reached so feel free to keep it with you while you play or leave it locked in your car. There will not be a secure place to store it otherwise.
The All Saints St garage is right across the street as well as metered street parking. The meters are free after 5 pm Monday–Saturday and all day Sunday.
The Visitors Center on Commerce St. is also free on weekends.
There is limited parking available at our building on weekends or after 5 PM on weekdays. Weekdays before 5 PM you will be unable to park in the building lot.
Finally, please do not park behind another vehicle unless they are part of your group.
There are none!
Our games are designed to be challenging with adults in mind. Typically children under 12 may start to struggle with some of the puzzles, but they can absolutely still participate, remember it is a TEAM game.
Further, we do not charge for children under 6 years old.
Players aged 12 and under must be accompanied by an adult.
Finally, we ask that young children be closely supervised at all times. This is for their safety and to ensure nothing is damaged. If they are not being supervised we will ask an adult to remove them from the game.
For snacks and/or dinner, we can suggest Frederick Coffee Co, Wine Kitchen, White Rabbit, JoJo’s, Sumitra, Wags, and Lazy Fish.
There are also several breweries nearby such as Attaboy, Smoketown Creekside, and Idiom.
Finally, if you’re here on a date, we suggest a walk along Carroll Creek or drinks on the patio at La Paz.
We are located at the corner of East All Saints Street and South Carroll Street directly across from Sky Stage and the All Saints Parking Garage.
The Marc/Greyhound station on East Street is a 2 minute walk.
We’re Here To Help
Have more questions? Need help making a booking?
Want to plan a special event? Fill up the form, and we’ll get back to you asap!